Our store have established itself as one of the best independent live pet and pet supplies outlet in Gloucester. Pets Mate Ltd is a small family-owned and family-run business, we are not part of any group or franchise. Our staff live locally to our stores and are fully qualified in animal care and pet nutrition. Our staff undergo an extensive training programme and are regularly retrained to ensure staff knowledge is up-to-date. All our staff have a passion for animal care and are happy to answer any questions, no matter how little they are.
Our stores have a reputation for a quality service based on the helpfulness and friendliness of our staff, our extensive range of stock and for the competitiveness of our prices. We specialise in supplies for dogs, cats, aquatic animals, small animals and reptiles.
Pets Mate Ltd aims to be as environmentally friendly-minded as possible, with all cardboard and plastics recycled. We support local animal charities, including The Forest of Dean Rehoming Centre and Teckles Rescue Centre, where we collect and donate unwanted animal goods which can be used for homeless animals at the shelter. Stores have charity collections for Guide Dogs UK and staff have undergone sponsored walks with Go Walkies for Guide Dogs in Gloucester.