We have developed into one of the UK’s leading insurance intermediaries and financial services consultancies, but Gilbert’s business ethos of integrity, value and service is still very much part of our company philosophy. We remain family-orientated, many of our staff having been with us over 20 years.
We believe in lasting client relationships and this kind of trust can only be earned by building confidence. That’s why we follow the principles of treating customers fairly to the letter. It also means we go to great lengths to:
- Identify and understand your needs and goals
- Deliver a service that consistently meets or exceeds your expectations
- Ensure you fully understand the advice we have given and the products you have purchased from us
As far as we’re concerned, as a client, whether business or private, you are a unique entity and we work hard to provide fully bespoke solutions that address your requirements